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Latest news - updated on December 19th 2022

Guidelines from the Austrian government >



Your safety

For the winter season 23/24 and summer season 2023.


For winter bookings: like always, we offer a free cancellation guarantee until the 01st of October.

For summer bookings we offer free cancellation until 30 days before arrival.

You can modify your booking up until 30 days before arrival. Change of travel period is not possible.

If the Ministry of Foreign Affairs of your home country issues a complete travel ban (for vaccinated, Covid-19 recovered and non-vaccinated persons) and forbids to enter Austria or if the borders to Austria are closed, you will get your money back.

The refund of your money will not apply if the reason for not being able to travel is that you are not vaccinated.

All other reason of cancellation has to be handled by your insurance company where you have your travel insurance.

This is valid from 7 days before departure up to the day of departure.


Entry rules to Austria

Since May 16, 2022, there is no longer any obligation to provide proof, registration or quarantine for entry into Austria. The only exception to this is entry from countries and areas with a very high epidemiological risk. When entering from these states and territories, the 3-G rule applies, registration must be carried out and a ten-day quarantine must be carried out.

No region is currently classified as a State or Region of Very High Epidemiological Risk.

FFP2 mask requirement

The general FFP2 mask requirement only applies in closed rooms of:

  • hospitals and spas,
  • nursing homes and
  • Places where health and care services are provided

A reintroduction of the FFP2 mask requirement in other settings is possible if the number of cases increases.

We ensure for your safety

  • Information and safety signs are put up in the hotel.
  • Disinfection stations are everywhere at the hot spots.
  • Regular control, disinfection and cleaning of frequently touched surfaces.
  • Constant Cleaning and disinfection of all areas. 
  • Use of antiviral products.
  • Training of all employees of the safety measures. 
  • Compliance of all current safety measures  


  • Our restaurant is open and you will be able to enjoy our great morning buffet, lunch and evening buffet. 
  • We are making sure that the open area around the buffet is constant cleaned with disinfection.
  • You will get your own buffet cutlery to use in the buffet area when you are getting your food. 
  • Disposable gloves at the buffet area.
  • You will get your fixed table that you will have during your whole stay.  

Pool and wellness

  • We are making sure that the pool and wellness area is cleaned with disinfection.   

Playroom for children

  • Our playrooms for children will be open.
  • We are making sure that the children playroom is cleaned with disinfection. 

COVID-19 Hotel Guidelines

The following statements apply for all Alpeffect hotels


We will be updating these according to governmental law and code of conduct.

You can find all guidelines from the Austrian government here:



In order to better adapt to the world in which we now live, we have developed a unique insurance for you, for our guests who dream of a summer or winter holiday in Austria and want to travel carefree.

What our insurance offers

In summer (arrival May-September) you can cancel your trip free of charge up to 7 days before arrival.

In winter (arrival December-April) You can convert your trip up to 7 days before arrival into a gift card that is valid for a new trip from May 2022 to April 2023.

The insurance can be purchased from our travel advisors on telephone +43 720 230850 or at

The insurance is binding and can only be added in connection with the booking of the trip, maximum 7 days later.


Download insurance documentation as PDF



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