For the winter season 23/24 and summer season 2023.
For winter bookings: like always, we offer a free cancellation guarantee until the 01st of October.
For summer bookings we offer free cancellation until 30 days before arrival.
You can modify your booking up until 30 days before arrival. Change of travel period is not possible.
If the Ministry of Foreign Affairs of your home country issues a complete travel ban (for vaccinated, Covid-19 recovered and non-vaccinated persons) and forbids to enter Austria or if the borders to Austria are closed, you will get your money back.
The refund of your money will not apply if the reason for not being able to travel is that you are not vaccinated.
All other reason of cancellation has to be handled by your insurance company where you have your travel insurance.
This is valid from 7 days before departure up to the day of departure.