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General Data Protection Regulation (GDPR)

We process your personal data in accordance with the General Data Protection Regulation (GDPR) as well as the National Data Protection Regulation. Below we will inform you about us and the nature, scope and purpose of the data collection and use:


Who we are

Ski Travel Group AG, Hinterbergstrasse 34a, 6312 Steinhausen, Switzerland, is responsible for the data processing. Internal contact point in our company for data protection concerns is Ms. Caroline Gundmar, which you can reach in writing at the above address or by e-mail at


Collection and processing of data

We process the personal data that you make available to us as a user of the website and / or as a customer of our products or interested parties in our products. The processing of your personal data takes place in the context of the initiation of the contract, as well as for the purpose of fulfilling our contractual obligations with you, to answer your inquiries, or for advertising measures. The provision of your personal data is voluntary and is required for a contract. If your personal data is not provided, a contract can not be concluded. The legal basis for the processing of your personal data is:

Art. 6 para. 1 lit. b DS-GVO, insofar as the processing of your personal data is required to initiate or fulfill the contract;

Art. 6 para. 1 lit. c DS-GVO, if the processing of your personal data is necessary on the basis of a legal obligation on our part (for example, due to retention periods to be observed by the tax authorities)

Art. 6 para. 1 lit. a DS-GVO, if you have consented to the processing of your data by us (eg in the context of a registration, or participation in a competition organized by us);

Art. 6 para. 1 lit. f DS-GVO, if we have a legitimate interest in the processing of your data which outweighs your interest in the protection of your personal data (such as the transmission of offers for advertising purposes, if you are already a client or prospective customer in our services have appeared [ErwGr 47 DS-GVO]).

There is no automated decision making (including pro-filing).


Use and disclosure of personal data

Insofar as you have provided us with personal data as a user of our website and / or customer or prospective customer of our products, we process these only for the aforementioned data processing purposes. Your personal data will be forwarded by us to the SkiTravelGroup AG belonging STG Hotels GmbH. If we have to fulfill our contractual obligations of a partner hotel that is not part of the group's own STG Hotels GmbH, only your name, age and gender will be passed on to these companies for the creation of the room lists. Apart from this case, no transfer of your personal data to third parties.

Your personal data will be processed by us solely for the purpose for which they were collected, as well as for the purpose of direct mailing. You may object to the processing of your personal data for the purpose of direct mail at any time. Your personal data will no longer be processed for these purposes. Please direct your objection in writing or by e-mail to the contact details given below.

The deletion of the stored personal data takes place as soon as your personal data is no longer necessary for the fulfillment of the purpose pursued with the processing. In the event of a contract with you, your personal data will be stored for 30 years and will be deleted by us; In this case, you have no right to prior deletion, as the processing of your personal data, etc. to defend possible legal claims (long limitation period according to § 1489 ABGB) is required.


Information, correction, delete

Please note that under the General Data Protection Regulation you are entitled to information (Article 15 GDPR), a right to rectification (Article 16 of the GDPR), a right to cancellation (Article 17 GDPR), a right to data processing (Art. 20 DS-GVO), a right to data portability (Art. 20 DS-GVO) and a right of objection (Art. 21 DS-GVO).

Please direct your data protection requests in writing or via e-mail to the following address:

SkiTravelGroup AG

Hinterbergstrasse 34a

6312 Steinhausen



We will comply with your privacy policy - if necessary after identity verification - immediately and inform you. Should legal reasons prevent you from meeting your request, we will also inform you of this, stating the exact reasons. In this context, we also point out your right of appeal to the data protection authority.


Privacy Policy for the use of Facebook plug-ins (like-button) 

Plugins of the social network Facebook are integrated on our pages (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA). The Facebook plugins can be recognized by the Facebook logo or the “like-button“ (“Like”) on our site. An overview of the Facebook plugins can be found here: When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click on the Facebook “like-button“ while you are logged into your Facebook account, you can link the contents of our pages to your Facebook profile. As a result, Facebook can assign the visit to our pages to your user account. We point out that we as the provider of the pages have no knowledge of the content of the data transmitted and their use by Facebook. For more information, please see the privacy policy of Facebook at If you do not wish that Facebook can assign the visit of our pages to your Facebook user account, please log out of your Facebook user account.


Privacy Policy for the use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be truncated by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics within the framework of Google Analytics will not be merged with other data provided by Google. You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case you may not be able to use all the functions of this website in full. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading the browser plug-in available under the following link and install: Use of Information Collected: In addition to the purposes outlined above, the information you provide will be used in accordance with applicable Google privacy policies. Google may publish summarized statistics about users' + 1-activity or share it with users and partners, such as publishers, advertisers, or affiliate websites.



When you visit our website you accept our privacy policy and the use of cookies. If you visit our website, you are anonymous. We do not receive any data by which we identify you. We can only receive information about your name and email address if you choose to submit it. Like when you sign up for our newsletter or contact us via email. Your information is never given to third parties. A cookie is a text file that is stored in your browser. Cookies are not programs and do not contain viruses or anything that can damage your computer. But they allow sites to be identified if you have already visited them. All cookies on our website are lawful and are exclusively there to improve our website and make the user experience better for existing users. We only record that you have been on our site, which pages you have visited on our site and how long the visit lasted. Most browsers accept cookies in default settings. You can always check what data is stored by your browser. You can also choose to block or delete cookies in your browser.

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